Sleep Soundly Knowing Your Website Is Monitored 24/7
Proactive maintenance, security monitoring, automatic backups, and 4-hour emergency response. Your website just works—without the headaches.
Running a business is hard enough without worrying if your website is secure, updated, backed up, or about to break. Most business owners ignore maintenance until disaster strikes—then face $5,000-$15,000 emergency fixes, lost revenue from downtime, and stress trying to recover hacked sites without backups.
Our Website Maintenance & Support plans eliminate these nightmares. We proactively monitor your site 24/7, apply security updates within 48 hours, maintain daily backups, optimize performance, fix bugs immediately, and handle content updates—all for predictable monthly fees starting at $150/month. Think of it as website insurance: small monthly investment prevents massive emergencies.
Our clients sleep soundly knowing their website is professionally managed. When issues arise (and they always do), we catch and fix them before customers notice. No more panic emails at midnight. No more Googling "how to fix hacked WordPress site." No more lost revenue from downtime. Just peace of mind.
The Hidden Cost of Website Neglect
Most businesses ignore maintenance—then pay 10-50X more in emergency fixes, lost revenue, and recovery costs.
| Disaster Type | Emergency Cost | Prevention (1 year) | ROI |
|---|---|---|---|
| Security Breach | $7K-$30K | $1.8K-$4.8K | 4-15X |
| Lost Backups | $10K-$75K | $1.8K-$4.8K | 5-40X |
| Vulnerability Exploit | $2.3K-$7K | $1.8K-$4.8K | 1-4X |
| 24hr Downtime | $1K-$10K | $1.8K-$4.8K | 0.5-5X |
| Performance Loss | $7.5K-$58K/yr | $1.8K-$4.8K | 2-30X |
The Math:
Comprehensive Website Care: What's Included
Everything your website needs to stay secure, fast, and fully functional. You do nothing—we handle it all.
Security & Monitoring
Prevent disasters before they happen
24/7 Uptime Monitoring
Checks every 5 minutes if site is online
Instant alerts if downtime detected. Average detection time: 5 minutes (vs hours if you're checking manually). Immediate investigation and resolution.
Security Monitoring & Hardening
Daily malware scans, firewall, brute force protection
File integrity monitoring, security headers, failed login blocking. Detects unauthorized changes immediately.
Daily Automatic Backups
Full site backup daily with 30-day retention
Offsite storage (survives server failures). One-click restore if disaster strikes. Monthly backup testing to verify backups actually work.
SSL Certificate Monitoring
Automatic SSL renewal and monitoring
Prevents expired certificate errors. Automatic renewal 30 days before expiration. HTTPS enforcement.
Updates & Maintenance
Stay current and secure
Core Software Updates
WordPress/CMS updates within 48 hours
Security patches applied immediately (same-day for critical vulnerabilities). Major version updates tested on staging first.
Plugin & Theme Updates
All plugins updated weekly
Theme updates applied and tested. Compatibility testing before updates (prevent breaking changes). Rollback if updates cause issues.
Database Optimization
Monthly database cleanup and repair
Remove spam, transients, revisions. Query optimization. Table repair if corruption detected. 10-30% faster database queries.
Performance & Optimization
Stay fast and responsive
Performance Monitoring
Monthly Lighthouse score checks
Core Web Vitals monitoring. Page load time tracking. Performance alerts if degradation detected.
Image Optimization
Automatic image optimization
New images automatically optimized. Lazy loading implementation. WebP format conversion (where supported).
Caching Management
Cache configuration and optimization
Cache clearing when needed (after updates). CDN management (if applicable). Edge caching optimization.
Content & Support
Get help when needed
Minor Content Updates
Text changes, image swaps, link updates
Tier-dependent hours per month. New page creation (simple pages). Quick turnaround on changes.
Bug Fixes
Broken links, display issues, form errors
Cross-browser compatibility fixes. Mobile responsiveness issues. JavaScript errors resolved.
Priority Support
Dedicated support portal
Response time guarantees (4hr emergency, 24hr urgent). Direct access to account manager. No waiting in generic support queues.
Reporting & Transparency
Stay informed about your site
Monthly Maintenance Reports
Detailed reports of all work performed
Updates applied (core, plugins, themes). Security scan results. Uptime percentage (99.9%+ target). Backup confirmations. Performance metrics. Issues found and resolved. Hours used.
Quarterly Strategy Reviews
Performance trends and recommendations
Security recommendations. Enhancement opportunities. Technology updates available. Strategic planning.
Emergency Support
When disaster strikes
4-Hour Emergency Response
Site down? We respond within 4 hours
Typically 30-60 minutes response time. 24/7 emergency contact line. Immediate triage and restoration. Post-incident report.
Disaster Recovery
Hacked site cleanup and restoration
Lost data recovery from backups. DDoS attack mitigation. Emergency troubleshooting. Complete site restoration.
Convinced maintenance matters? Choose the plan that fits your needs and budget.
See Plans & PricingChoose Your Maintenance Plan
Monthly website maintenance plans designed for businesses of all sizes. All plans include first month free.
Choose Essential if:
- •Small business website (under 50 pages)
- •Low traffic (under 10K/month visitors)
- •Basic WordPress site
- •Budget-conscious
Choose Professional if:RECOMMENDED
- •Growing business website (50-500 pages)
- •Moderate-high traffic (10K-100K/month)
- •E-commerce or lead generation site
- •Need regular content updates
- •Performance matters for conversions
Choose Enterprise if:
- •Large website (500+ pages) or multiple sites
- •High traffic (100K+/month visitors)
- •Mission-critical (downtime = revenue loss)
- •E-commerce with high transaction volume
- •Need dedicated support
Why Proactive Maintenance Matters
Prevention is cheaper, faster, and less stressful than emergency fixes.
- Security breach cleanup: $7K-$30K vs $300/month prevention
- Lost data recovery: $10K-$75K vs daily backups included
- Emergency fixes: $150-$250/hour vs included in retainer
- Downtime revenue loss: $1K-$10K/day vs 99.9% uptime guarantee
- One disaster pays for 2-10 years of maintenance
- Predictable monthly costs (no surprise bills)
- ROI: 400-2000% typical savings
- 99.9% uptime (monitored and guaranteed)
- Average downtime detection: 5 minutes (vs hours/days if unmonitored)
- Immediate response to emergencies
- Daily backups = fast recovery if disaster strikes
- No lost revenue from preventable outages
- Customers never see broken site
- Professional image maintained
- 24/7 malware monitoring (catch attacks early)
- Automatic security patches (vulnerabilities closed immediately)
- Firewall protection (block malicious traffic)
- Daily backups (recover from any disaster)
- Zero hacks in 95+ sites under our care
- No stress about "is my site safe?"
- Professional security expertise (vs DIY guessing)
- Monthly performance monitoring
- Proactive optimization before speed degrades
- Database cleanup prevents bloat
- Image optimization saves bandwidth
- Caching optimization maintains speed
- Fast sites = better SEO rankings
- 7% conversion loss per 1-second delay prevented
- You do nothing—we handle everything
- No more "I need to update WordPress" on to-do list
- No emergency midnight calls to developers
- No Googling "how to fix hacked site"
- No learning curve for technical maintenance
- Reclaim 5-10 hours/month (opportunity cost savings)
- Focus on revenue-generating activities
- Senior developers (vs $20/hr offshore freelancers)
- WordPress/CMS experts (vs generalists)
- Security specialists on staff
- Performance optimization expertise
- Priority support (no waiting)
- Dedicated account manager (Professional+ tiers)
- Proactive recommendations (we notice issues before you do)
Response Time Guarantees: We're Here When You Need Us
Service Level Agreements (SLAs) ensure fast response to every request.
Examples:
- Website showing error/white screen
- Hacked site with malware warning
- E-commerce checkout not working
- Database connection errors
- Site blacklisted by Google
Response Times:
Examples:
- Form submissions not working
- Broken page layout
- Plugin conflict causing errors
- Slow site performance
- 404 errors on important pages
Examples:
- Text/image updates
- New page creation
- Link changes
- Styling tweaks
- General questions
Case Study: How $300/Month Maintenance Prevented a $12,000 Disaster
Real client story showing the value of proactive monitoring and professional maintenance.
During routine security monitoring at 2:17 AM on a Tuesday, our automated systems detected:
This was a sophisticated malware infection in early stages—caught BEFORE causing visible damage.
- • Credit card data harvested
- • Customer information stolen
- • SEO spam links injected
- • Site blacklisted for malware
- • "Deceptive site ahead" warning
- • Organic traffic drops to zero
- • Zero sales due to blacklist
- • Customer trust destroyed
- • Card processor investigation
- • Emergency cleanup: $3K-$5K
- • Lost revenue: $45K-$90K
- • Site rebuild: $8K-$15K
- • Customer notification: $1K
But the real value wasn't just money—it was peace of mind.
I got an email at 9 AM saying 'we detected and cleaned malware overnight—you're all set.' I had no idea anything happened. If Uptrade Media hadn't been monitoring 24/7, I would've woken up to a blacklisted site, zero sales, and probably lost my business. The $300/month maintenance is the best insurance policy I've ever bought.
Add-On Services: Expand Your Care Package
Need more than core maintenance? Add these services to any plan.
- 4 blog posts/month:$800/mo
- 8 blog posts/month:$1,400/mo
- Keyword ranking tracking
- Google Search Console monitoring
- Monthly SEO reports
- On-page optimization
- Monthly Lighthouse audits
- Core Web Vitals optimization
- Caching improvements
- Daily malware scans (vs weekly)
- Advanced firewall rules
- DDoS protection
- Quarterly security audit
- Annual penetration testing
- Second site:50% off
- Third+ sites:40% off each
Website Maintenance FAQs
Common questions about our maintenance plans, contracts, and services.
Month-to-month plans—no long-term contract required. Cancel with 30-day notice. We prefer earning your business every month vs locking you in. Annual plans (15% discount) have 12-month commitment but can be canceled after first year. First month free (trial month) has no commitment—cancel before 30 days with zero charges.
Overage hours billed at $100/hour. We'll notify you if approaching your monthly limit and get approval before additional work. Most clients stay within plan limits—Essential (1hr) for simple sites, Professional (3hr) for active sites, Enterprise (8hr) for complex sites.
No—your site continues functioning normally. We provide 30-day transition period where we'll help migrate to new provider or train your team for self-management. All backups and documentation transferred to you. Professional transition (we don't hold your site hostage).
Primarily WordPress (our specialty, 80% of clients). Also maintain Shopify, Squarespace, Wix, and custom PHP/Node.js sites. Pricing may vary for non-WordPress platforms—contact us for custom quote. We're honest about what we can support vs referring you to specialists.
Major design changes (redesigns, new layouts), custom development beyond included hours, content creation (writing, photography), SEO services (keyword research, link building), marketing (email campaigns, ads), hosting fees (you pay hosting directly). Maintenance = keeping existing site running optimally, not building new features.
Dedicated support portal (login provided), email to your account manager, or 24/7 emergency phone line (for emergencies only). Portal tracks all requests with status updates. You'll receive confirmation within SLA timeframe.
Hosting is separate—you pay hosting provider directly (we recommend Kinsta, WP Engine, or Cloudways for WordPress). We manage everything ON your hosting but don't markup hosting fees. If you need hosting recommendations or migration to better host, we'll help.
Absolutely—70% of our maintenance clients are sites we didn't build. We start with onboarding audit: review code quality, identify issues, create baseline report. If site is poorly built (massive technical debt), we'll be honest about whether maintenance alone is sufficient vs recommending rebuild.
Sleep Soundly - Let Us Handle the Technical Stuff
Start with first month free. No credit card required. Cancel anytime.
Website maintenance shouldn't be a source of stress. Let professionals handle security, updates, backups, monitoring, and emergencies so you can focus on growing your business, not Googling "how to fix hacked WordPress site" at midnight. Try any plan free for 30 days. If we don't deliver peace of mind, cancel with zero charges.