Privacy Policy

This Privacy Policy describes how Uptrade Media ("we," "us," or "our") collects, uses, and shares personal information when you visit uptrademedia.com, interact with our social and marketing channels, submit website forms (including Netlify forms), or engage our services.

By using our website or services, you agree to the practices described here. If you disagree, please discontinue use and contact us with any questions.

• Contact & Business Details: name, email, phone, company, industry, and any project details you provide in our consultation forms (e.g., web design, branding, media, UX/UI).
• Usage & Analytics Data: pages viewed, links clicked, referring/exit pages, device/browser type, approximate location, and time on site, collected via cookies and analytics tools (e.g., Google Analytics). We may also use pixels (e.g., Meta) to measure advertising performance.
• Media Interactions: when you play embedded videos (e.g., Wistia), the video host may collect view and engagement metrics.
• Client Project Data: assets and information necessary to deliver our services (e.g., brand materials, photography references, website content).

We use cookies, pixels, and similar technologies to operate our site, remember preferences, analyze performance, and improve marketing. You can control cookies via your browser settings. Some features may not function properly without cookies.

• Essential: required for core functionality (e.g., page navigation, form submissions).
• Analytics: help us understand site performance and improve content.
• Marketing: measure and optimize campaigns; limit repetitive ads.

• Respond to inquiries and provide quotes or consultations.
• Deliver, manage, and improve our services and client projects.
• Operate, analyze, and enhance our website experience and content.
• Send service messages and, with your consent where required, marketing communications.
• Protect against fraud, abuse, and security risks, and comply with legal obligations.

Legal bases (where applicable): consent, performance of a contract, legitimate interests (e.g., site security, service improvement), and compliance with law.

We do not sell your personal information. We may share limited data with:

• Service Providers: website hosting, form processing (e.g., Netlify Forms), analytics, email/CRM, payment or invoicing, video hosting (e.g., Wistia), and security tools.
• Professional Advisors: legal, accounting, and insurance advisors as needed.
• Legal & Safety: to comply with law, enforce policies, or protect rights, property, and safety.
• Business Transfers: in a merger, acquisition, or asset sale, consistent with this policy.

Important: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Access / Portability: request a copy of the data we hold about you.
• Correction: ask us to update or correct inaccurate information.
• Deletion: request deletion where applicable (subject to legal exceptions).
• Opt-Out: unsubscribe from marketing or limit cookies/analytics as permitted.
• Objection / Restriction: where applicable under GDPR or similar laws.

To exercise rights, email privacy@uptrademedia.com with your request and sufficient information to verify your identity.

Questions or requests about this Privacy Policy?

This page is provided for transparency and does not constitute legal advice. For specific legal guidance, please consult your counsel.